// Tutorial //
Knowledge Base

Adding An Admin For Yelp

Published on May 20, 2024

To request access for additional users, you must ensure that you have claimed your page and have a business account with Yelp for Business. You may want to read more about claiming your business page if you are not a registered business account holder. 

You can invite up to 15 users to businesses. Anyone who accepts your invitation to manage a business page will have the same access and permissions that you have. This means that they can:

  • Respond to reviews and messages
  • Update business information
  • Upload photos
  • Use existing payment information to make new purchases
  • Add or remove payment information associated with your business
  • Grant and revoke others’ access to your business’s Yelp page

Most business users with fewer than 10 locations can invite a new user right from their Yelp for Business account. Users affiliated with larger businesses may need to submit a support request to invite another user to manage their business’s Yelp page.

To invite someone to manage a business page 

  1. Go to Account Settings
  2. Click User Management in the left navigation menu. (Please note that if this option is unavailable, you must complete the form on our share access request page to invite a new user.)
  3. Click Invite a User
  4. Choose a Job Title for the user
  5. Provide the new user’s email address. This is where we will send their invitation to manage the page.
  6. Select the business location(s) for which you would like to grant access
  7. Click Send Invite

To access the business page, the new user must click Accept Invitation in the email they receive from Yelp. In Gmail, the invitation may appear in the “Social” tab. Please check the spam folder if the intended recipient can’t find the email invitation. If the user has an existing Yelp for Business account, they will be asked to log in. If the user does not have an account, they must provide a few details to create one. 

To remove or edit a business user’s permissions

  1. Go to Account Settings
  2. Click User Management in the left navigation menu. (If you do not see this option, please contact Yelp support to make your request.)
  3. Find the user you want to remove or edit in the list

To remove the user’s access to the business(es), click the trash can icon and confirm removal.

Click the pencil icon to change the user’s access to specific locations. On the user’s access page, you can remove a user from one or more locations by unchecking them or checking the applicable locations to grant a user access to them.

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